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Warranty Policy Warranty Policy

GEAR & gadget product pages outline the specific warranty for a given item, as stated by that products manufacturer or supplier.

All warranties shall cover the goods when used under normal operating conditions, whereby the goods have not been subject to use outside the extremes of the stated specifications under normal conditions (see product manuals for further reference). 

Please note that unless stated otherwise all return delivery costs to GEAR & gadget or their delegated agents are to be paid by the customer. Re-delivery to the customer is paid by GEAR & gadget or their agent (unless the claim is found to be void, in which case all the delivery costs are to be paid by the customer).
Faulty goods will be repaired, replaced or refunded at the discretion of GEAR & gadget, or their warranty agent, communicated to the buyer from either of these parties.

In the case that a warranty claim is void (found to be caused by customer actions outside of the allowed parameters) the customer can elect to have the GEAR & gadget Warranty Repair Agent repair the goods (if possible) at market rates (fair and reasonable cost) with costs charged to the customer. Alternatively, they can choose to have any repairs conducted by an authorised repair agent of their choosing.
Note that repairs or alterations must be conducted by professional repair agents (authorised by explicit and written approval from GEAR & gadget) in order that future warranty claims may be validated.  Non-authorised repairs will void warranty claim rights.
GEAR & gadget does not accept any liability whatsoever for any injury, loss or damage sustained by the buyer however arising.

We are committed to meeting our obligations as specified in the Consumer Guarantees Act 1993.  Please note: the Consumers Guarantees Act 1993 does not apply where the buyer is acquiring goods for business purposes.

Click here for detailed information regarding the Consumer Guarantees Act 1993

Click here to learn about GEAR & gadgets' product returns procedure.

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